Contact Us
New York Online Casinos exists to help New York players compare real-money casino sites on things that actually matter — payout speed, bonus terms, game variety, and trustworthiness. If something on the site doesn't add up, you've spotted an error, or you just want to ask a question before signing up anywhere, this is the page to use.
How to Reach Us
The quickest way to contact the consulsnewyork.com team is by email at [email protected]. We read every message and try to reply within 48 hours, though it can take a little longer during busy periods. Please include as much detail as possible — for example, which casino or offer your question relates to — so we can give you a useful answer the first time.
What We Can Help With
- Questions about how we rank and rate sites like Raging Bull, Uptown Aces, Ignition, or the other operators listed on this site
- Corrections or updates if a bonus offer, wagering requirement, or other detail on a review looks out of date
- General questions about how welcome bonuses, deposit matches, or free spin offers typically work
- Feedback on your own experience signing up, depositing, or withdrawing at a site we cover
- Suggestions for a casino you'd like to see reviewed
What we can't do is act on your behalf with a casino operator — we're an independent comparison resource, not a customer service department for any individual brand. If you have a dispute over a deposit, withdrawal, or bonus, that needs to go directly to the casino's own support team, using the live chat or email contact listed on their site.
Reporting an Error or Outdated Detail
Casino offers change often — a deposit match, free spin count, or wagering requirement that was accurate at the time of our review can be updated by the operator at any time. If you notice something on consulsnewyork.com that no longer matches what a casino is currently offering, let us know and we'll check it against the current terms and correct it where needed.
Before You Get in Touch
A few things are worth checking first, since they cover the most common questions we receive:
- Bonus terms: every welcome offer listed on this site carries wagering or playthrough requirements, minimum deposits, and time limits set by the casino — always confirm the current terms directly on the operator's site before depositing.
- Eligibility: real-money casino offers on this site are intended for adults aged 21 and over. New York currently regulates online sports betting, but does not license online casino gaming — so always check a site's terms and your own state's rules before playing.
- Company background: for more on how New York Online Casinos researches and reviews casino sites, see our About Us page.
- Site terms: our Terms and Conditions page covers how this site operates and the limits of the information we provide.
If Gambling Has Stopped Being Fun
If you're contacting us because gambling has started to feel like a problem rather than entertainment, please don't wait to reach out for support. Our Responsible Gambling page has tools and resources, including deposit limits and self-exclusion options offered by most licensed operators. You can also speak confidentially with trained counselors through the national helpline at 1-800-GAMBLER, or New York's own HOPEline at 1-877-8-HOPENY, both available around the clock.
A Note on What This Site Is
New York Online Casinos is an independent review and comparison site. We may earn a commission when readers click through to a casino from our site, but this never influences how a site is ranked or reviewed. Nothing on this page or elsewhere on consulsnewyork.com guarantees any outcome from real-money gambling, and all games carry a risk of losing money. This site is intended for adults aged 21 and over only.